Processing the Order

Order processing commences either on successful authorisation of a credit-card payment, confirmation by the bank of cleared funds; or in the case of PayPal payments, confirmation of receipt of funds.

The order will be dispatched immediately if the product is in stock; should one or more items be out of stock, the customer will be given the opportunity to either accept part-delivery or cancel the order. In all cases, we will do our utmost to ensure customers receive their order as soon as possible. In the event of the item being unavailable, and being the only item on the order, the Veritas Bookshop reserves the right to cancel the order and notify the customer via email.

Promotional or "sale" items will be of limited quantity, and orders will be filled on a "first come, first served" basis until stocks are exhausted.

All orders can be amended up to the point where the invoice is issued. Customers may choose to cancel an order up to the point of dispatch. The above changes may be made either by telephone on (+44) 020 8749 4957, or by email at books@veritasfoundation.org.uk.

Credit card payments (Visa and MasterCard) should be made by telephoning the bookshop directly. Additionally, we accept PayPal.